On this page you will find answers to most questions you may have while visiting this website. We have done our best to include all possible questions with answers to help you. If you need more assistance you can send us a message using our contact page or email us at ballermomcanada@gmail.com
How do I get featured on your page?
We’re hear to share and connect stories to help us all grow and learn with our young athletes. With so many information out there, our Baller Mom Features series connect with individuals that are positively impacting families and young athletes in their community.
My goal is to help to provide tangible connections with resources and information from various individuals and organizations as they share their stories and how they continue to Support Cheer Unite the sports community.
If your interested in being featured or want to make a recommendation, email us ballermomcanada@gmail.com.
What sports do you specialize in?
Currently the focus is on Basketball and Soccer.
We know the importance sports plays in the lives of our children physically and mentally and as moms we’re always planning ahead so check back or follow our social media pages on announcements when we expand into other sports.
If there is a specific one that interests you email us and lets chat.
Merch/Apparel FAQs:
- Our apparels are shipped to and from Canada and U.S depending on the merch/size.
- Our prices are listed in Canadian dollars (CAD)
- You do not need an account to place an order. Orders can be placed and checked out as a Guest or as a client at checkout page
- All orders are processed and confirmed using PayPal.
- If you encounter any problems while making a purchase use our Contact Us form and a member of our support team will follow up.
- We can not control how the items are handled once they leave our facility. Please note we are more than happy to help you as there may be circumstances that may require extra effort. Email us ballermomcanada@gmail.com if you have any issues or concerns.
- Once your order is received it may take 1-3 weeks to process and shipped out. We’ll provide you with a tracking number once it’s shipped.
- If you’re within the Greater Toronto Area (GTA), we can arrange delivery in person. Note depending on the distance additional shipping fee may apply.
- Shipping timelines depends on your location. We will provide you with tracking number once it’s on en-route. For more info visit our Shipping page for all shipping information.
Can you do custom design and volume orders?
If you are interested in this type of order, email us ballermomcanada@gmail.com with your inquiries.
If you can’t find the answer you’re looking for? For all other issues, please send an email to ballermomcanada@gmail.com
